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BT's charges for NTS call termination

No. 01/08/2008

Complaint from Energis Communications Ltd about BT's charges for NTS call termination.

On 1 April 2004 BT notified the industry, via Network Charge Change Notice 500 (NCCN 500), that its charges for termination of certain types of NTS calls would increase from 1 May 2004.

Download the full text of this decision (pdf 1.05 kb).

Ofcom opened an investigation following a complaint from Energis Communications Ltd (now Cable & Wireless) alleging that BT's charges since 1 May 2004, for the termination of calls on the 0870, 0845 and 0820 ranges:

  • imposed an anti-competitive margin squeeze on Energis 
  • discriminated in favour of BT's own business and against Energis in terms of price, and 
  • were excessive.

Ofcom has concluded that BT was dominant in the market for NTS call termination/hosting between 1 May 2004 and 31 December 2005, the period during which the prices notified in NCCN 500 were in force.

Ofcom has concluded that BT’s conduct did not constitute an abuse of its dominant position and that there are therefore no grounds for action.


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