Start Date: 16 December 2011
End Date: 26 January 2012
Revised OFT guidance on debt collection (OFT664Rev) was published in October 2011.
Following representations received, the OFT has decided to undertake a supplementary consultation on its position on use of 'continuous payment authority' as a means of recovering monies owed in respect of consumer credit related debts as set out in paragraph 3.9m of that document.
We are also taking this opportunity to consult on the specific practice of debiting monies from an account in the absence of having the express authority to do so (including under circumstances in which the lender may have the authority, under a continuous payment authority or otherwise, to recover monies from another account(s)). This practice is dealt with in what could, subject to consultation, become a new paragraph 3.9n of the Guidance. This would replace what is currently the third bullet point of paragraph 3.9m in the revised Debt Collection Guidance.
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Please send responses by post to:
Nicola Balbier,
1E/16 Consumer Credit Group,
Office of Fair Trading,
Fleetbank House,
2-6 Salisbury Square,
London
EC4Y 8JX
Or by email to: dcguidance-review@oft.gsi.gov.uk
Team Leader Jane Shepherd, Tel: 020 7211 8639, Email: jane.shepherd@oft.gsi.gov.uk
Project Director David Philpott, Tel: 020 7211 8923, Email: david.philpott@oft.gsi.gov.uk
Senior Responsible Officer David Fisher, Tel: 020 7211 5890, Email: david.fisher@oft.gsi.gov.uk
Any media enquiries should be directed to a member of our press office.
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