This page contains general information about the application and enforcement of Part 8 of the Enterprise Act 2002 (EA 2002) and the legislation that it covers. It provides guidance to help businesses comply and information for business and consumers about current and completed consumer enforcement work and the outcome of formal and informal legal action.
The Office of Fair Trading recognises the importance for business, enforcers and consumers to be able to access information about Part 8 of the Enterprise Act 2002 (EA 2002) and subsequent enforcement action. Use the links below for further information.
What's new
Find information on current consumer enforcement cases being carried out by the OFT.
Use this section to find completed consumer enforcement cases carried out by the OFT.
This section contains a chronological archive of completed consumer enforcement cases and work carried out by the Office of Fair Trading between 2006 and 2011.
View the Consumer enforcement case archive
The result of an investigation under consumer legislation may be an undertaking given by the trader, or a court order (or other action) which has been imposed. These reports are freely available to the public from this area of the site, and it is the Office of Fair Trading's intention to publish and make available the outcome of investigations as and when these reports become available.
Traders - published undertakings and court action
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