New 'Distance Selling hub' - launched July 2011
The OFT's Distance Selling hub is a free online resource for retailers and their staff.
Developed in partnership with stakeholders and business partners, we have produced online training guidance for businesses: The Distance Selling (DS) hub. Information is relevant and supportive and available in one easy to access place in a manner that is user friendly, straightforward and engaging.
The hub covers regulations that affect buying and selling goods and services via the internet, by phone or by mail order (the Distance Selling Regulations - DSRs) and electronic means such as the internet, email, interactive TV or phone texting (the E-Commerce Regulations - ECRs).
Materials to help Trading Standards and other business support organisations promote the hub to businesses are also available on the hub.
For advice regarding the Sale of Goods Act (SOGA) visit our SOGA hub.
Visit the OFT's Distance Selling (DS) hub:
Download the Distance Selling hub campaign strategy (pdf 166kb)
Download the pre-campaign research overview (pdf 70kb) and the full research presentation (pdf 1.1Mb)
If you have any questions or comments, please direct them to Angharad Davies at angharad.davies@oft.gsi.gov.uk.
Back to: Campaigns strategies 2011-12
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