Local Authority Assured Trader Scheme Network
This links together schemes run by local authority Trading Standards Services which generally attract small, local independent traders and businesses.
Although each scheme is different, they all aim to complement the OFT Consumer Codes Approval Scheme and Trustmark, having a strong emphasis on customer service.
Not all Network schemes offer enhanced protection, such as pre-payment protection and independent redress, but you can rest assured that the business members are subject to an independent and impartial application and monitoring process by their local authority Trading Standards Service.
Who benefits from this Network?
Consumers benefit by local schemes signing up to national standards of customer care. Find out if your local council is a member of the Network.
Scheme members benefit from promotion by local scheme operators. Find out if your local council's scheme is a member of the network, and if so how you can apply to join the scheme.
Further information
If you have any queries, require information or have feedback on any aspect of LAATSN, please email laatsn@oft.gov.uk.
Back to: Local trader schemes
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