Start: 15 September 2011
Next milestone: We plan to publish our findings on 29 May 2012.
The purpose of this study is to examine whether the UK dentistry market is working well for consumers. It will examine how dentistry services are sold and the extent to which there is access to accurate and impartial information to help make informed decisions. It will consider consumers' ability to assess and act on the information that is provided, as well as the nature of competition between providers of dental services. These issues will be considered within the context of both NHS and private dentistry. For further information please consult the statement of scope.
The next steps for the study involve gathering information and analysing the findings with a view to determining whether consumer and competition issues are present in the dentistry market.
Interested parties can submit their comments by email to dentistry@oft.gsi.gov.uk, or write to us at:
Dentistry Market Study Team
Services and Public Markets Group
Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX
The OFT is unable to provide advice or resolve individual complaints for consumers. Consumers can seek advice from the Citizens Advice consumer service on 08454 040506 or visit www.adviceguide.org.uk.
Team leader: Brian Jackson (020 7211 8446, brian.jackson@oft.gsi.gov.uk)
Project director: Tony Donaldson (020 7211 8784 tony.donaldson@oft.gsi.gov.uk)
Senior responsible owner: Sonya Branch (020 72118707 sonya.branch@oft.gsi.gov.uk)
Any media enquiries should be directed to a member of our Press Office.
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