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Tell us your views on Online Markets

The OFT is keen to hear from interested parties - especially small businesses - about whether the findings of the Online Markets discussion paper fit with their experience of trading online, and whether they face obstacles to trading online that they think the OFT should be aware of.

We would be particularly interested to hear from firms who have experienced circumstances in which, for example:

  • you felt you had no choice but to use a particular supplier for an essential service
  • a supplier imposed terms and conditions that restricted the choices available to you and you had no alternative or were locked in
  • a supplier denied service to you, or threatened to deny a service, without good reason (for instance, because you priced a product below a recommended price or because they compete with you online) 

These circumstances do not necessarily imply that competition law has been broken.  If you have a specific concern about behaviour that you think may infringe competition law, you may wish to consider submitting a formal complaint.  Details of how to submit a complaint are on our website and set out in our Guidance document: Involving third parties in Competition Act investigations OFT451 (pdf 290 kb).

To tell us your views you can either use the form below, or send an email to onlinemarkets@oft.gsi.gov.uk







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