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Money, credit and debt

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To order publications from this category, fill in and submit the order form. You must press 'send order' before leaving this page, otherwise we will not get your order. To order publications from another category, go to that category and fill in and submit the order form in that category.

The maximum number of any one publication that can be ordered online is 20. Orders can also be made by ringing 0800 389 3158, including orders exceeding the maximum. If you have any problems please email webeditor@oft.gov.uk

Leaflet reference Publication title and description Quantity required
PPI Consumer Rights A summary of the rights afforded to consumers by the payment protection insurance Market Investigation Order 2011
Advice on the rights afforded to you by the Payment Protection Insurance Market Investigation Order 2011
A summary of the rights afforded to consumers by the payment protection insurance (pdf 62 kb) 		Download only
oft 1299 Been contacted by a debt collector? (March 2011)
Debt collection consumer guide
Been contacted by a debt collector? (pdf 81 kb) 		Download only
oft 1298 Getting help with your debts (March 2011)
Debt management consumer guide
Getting help with your debts (pdf 83 kb) 		Download only
oft1266 OFT consumer guidance on Section 77-79 of the Consumer Credit Act (October 2010)
Need information about your credit or hire agreement?
OFT 1266 OFT Consumer guidance on S77-79 of the CCA (pdf 82 kb) 		Download only
oft 924 Save Xmas - a quick guide to paying for Christmas (August 2008)
A quick guide to paying for Christmas
Save Xmas - a quick guide to paying for Christmas (pdf 123 kb) Save Xmas - a quick guide to paying for Christmas - Welsh version (pdf 597 kb) 		Download only
oft 842a Calculating fair default charges in credit card contracts (April 2006)
A guide for consumers of the OFT's position.
Calculating fair default charges in credit card contracts (pdf 203 kb) Consumer summary credit card default charges (pdf 67 kb) 		Download only
oft 809 Hire purchase (April 2006)
Explains how an HP agreement works.
Hire purchase (pdf 97 kb) 		Download only
oft 364 Top ten credit tips (February 2005)
If you're going to use credit, these ten tips will help you to borrow safely.
Top ten credit tips (pdf 51 kb) Top ten credit tips in Welsh (pdf 83 kb) 		Download only
oft 319 Think...before you borrow (February 2005)
Part of the keep debt under control series. Offers basic and impartial advice for people who are thinking of borrowing money.
Think...before you borrow  (pdf 82 kb) 		Download only
oft 360 What type of plastic? (October 2004)
Part of the keep debt under control series. If you decide to use a card to buy goods or services use this leaflet to decide which one is best for you.
What type of plastic? (pdf 100 kb) 		Download only
oft 717 Are you store card smart? (May 2004)
Tips and help on store cards.
Are you store card smart? (pdf 48 kb) 		Download only
oft 681 In debt? Help yourself out! (November 2003)
A pocket guide with useful tips to help yourself get out of debt.
In Debt? Help yourself out (pdf 28 kb)
oft 358 Home budget planner (January 2003)
Easy to use home budget planner.
Home budget planner (pdf 62 kb) 		Download only


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