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The maximum number of any one publication that can be ordered online is 20. Orders can also be made by ringing 0800 389 3158, including orders exceeding the maximum. If you have any problems please email webeditor@oft.gov.uk.

Leaflet reference Publication title and description Quantity required
OFT1318 Consumer Contracts Quick Guide (April 2011)
A summary of the key contract terms identified within the market study that are most likely to cause consumer harm. These top tips have been designed to help businesses establish clear and fair contract terms.
Consumer contracts quick guide (pdf 73 kb) 		Download only
oft 1056 Business to business promotions and comparative advertisements (March 2009)
A quick guide to the Business Protection from Misleading Marketing Regulations 2008
Business to business promotions and comparative advertisements (pdf 461 kb) 		Download only
oft 954 Money Laundering Regulations 2007 (November 2007)
Core guidance
Money Laundering Regulations 2007: core guidance (pdf 208 kb) 		Download only
oft 919 OFT approval of estate agents redress schemes (April 2008)
Criteria for OFT approval of estate agents redress schemes
OFT approval of estate agents redress schemes - criteria (pdf 87 kb) 		Download only
oft 913 A short guide for business on distance selling (April 2007)
A guide for businesses
A short guide for business on distance selling (pdf 99 kb)
oft 911 A quick guide to competition and consumer laws that affect your business (October 2008)
Understanding the laws that affect you in an important part of running a successful business. This is a quick guide to the main rules covering how you compete, how you treat your customers and how you sell.
A quick guide to competition and consumer protection laws that affect your business (pdf 399 kb)
oft 884 Guidance for the use of on-site inspection powers under the Consumer Protection Cooperation Regulation (June 2007)
Guidance for the use of on-site inspection powers under the Consumer Protection Cooperation Regulation
Guidance for use of on-site inspection powers under the Consumer Protection Cooperation Regulation (pdf 134 kb) 		Download only
oft 858 The EU Regulation on Consumer Protection Co-operation – on-site inspection powers (June 2006)
A note to accompany the Department for Business, Enterprise and Regulatory Reform consultation on a draft Statutory Instrument further to the CPC
The EU Regulation on Consumer Protection Co-operation (the CPC) – on-site inspection powers (pdf 76 kb) 		Download only
oft 850con Advertising own price discounts (June 2006)
Consultation on a guideline for businesses that advertise price discounts against their own prices
Advertising own price discounts (pdf 141 kb) 		Download only
oft 746 Consumer Credit (Advertisements) Regulations FAQs (September 2005)
Frequently asked questions aimed at helping businesses understand new credit advertising rules.
Consumer credit (advertisements) regulations FAQs (pdf 748 kb) 		Download only
oft 740 Farming and competition law (July 2004)
The OFT answers frequently asked questions on how competition law applies to farmers who co-operate with each other.
FAQs: How does co-operation between farm businesses (pdf 223 kb) 		Download only
oft 739 Covert human intelligence sources in cartel investigations (August 2004)
The code of practice applying to every authorisation of the use or conduct of covert human intelligence sources by the OFT carried out under Part II of the Regulation of Investigatory Powers Act 2000.
Covert human intelligence sources in cartel investigations (pdf 158 kb) 		Download only
oft 738 Covert surveillance in cartel investigations (August 2004)
The code of practice applying to every authorisation of covert surveillance or of entry on or interference with property or with wireless telegraphy carried out under Part III of the Police Act 1999
Covert surveillance in cartel investigations (pdf 178 kb) 		Download only
oft 698 Home shopping: Distance Selling Regulations (September 2006)
A guide for businesses
A guide for businesses on distance selling  (pdf 127 kb) A guide for business on home shopping (pdf 435 kb) Guide for businesses on distance selling - Summary of the reponses to the consultation paper (pdf 145 kb) 		Download only
oft 689 Cars and other vehicles sold by distance means (May 2005)
Guidance for motor traders who sell cars and other vehicles to consumers by distance means - such as online, by mail order or by telephone
Cars and other vehicles sold by distance means - guidance on compliance (pdf 411 kb) Cars and other vehicles sold by distance means - consultation response (pdf 168 kb)
oft 672 IT consumer contracts made at a distance (December 2005)
Guidance on compliance with the Distance Selling and Unfair Terms in Consumer Contracts Regulations
IT consumer contracts made at a distance (pdf 546 kb) Consultation paper on guidance on IT consumer contracts made at a distance (pdf 162 kb) 		Download only
oft 662 Notice of Proposal - your right to make representations (July 2007)
A guidance note to help you decide what to do if you receive a letter with a Notice of Proposal under the Estate Agents Act 1979. Also contains a form you can use to respond to the Adjudicator. If you would like a hard copy of this note, contact the Adjudication Unit on 020 7211 8832.
The Estate Agents Act 1979 (pdf 123 kb) 		Download only
oft 620 Banking services to small and medium sized enterprises (December 2002)
Summarises the undertakings that have been negotiated with a number of clearing banks following recommendations in the Competition Commission's report on banking services to small and medium sized
Banking services to small and medium sized enterprises (SMEs) (pdf 194 kb) Banking services to small and medium sized enterprises (SMEs) - undertakings (pdf 161 kb) 		Download only
oft 397 The OFT and the bus industry (February 2003)
How the OFT applies competition law to the bus industry
The OFT and the bus industry (pdf 60 kb)
oft 393 The Transport Acts: guidance on the competition test (October 2003)
Guidance on the competition test provided in the Transport Act 2000 and Transport (Scotland) Act 2001 (the Transport Acts)
The Transport Act 2000 and The Transport (Scotland) Act 2001 (pdf 176 kb)


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