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The OFT closed on 31 March 2014 and this website is no longer being updated. The OFT's work and responsibilities have passed to a number of different bodies. Read more.

Policy statement (September 2009)

The role of self-regulation in the OFT's consumer protection work

Publication Ref: oft1115

Policy statement - The role of self-regulation in the OFT's consumer protection work (pdf 195 kb)




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