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Consumer Credit Act

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The maximum number of any one publication that can be ordered online is 20. Orders can also be made by ringing 0800 389 3158, including orders exceeding the maximum. If you have any problems please email webeditor@oft.gov.uk

Consumer Credit Directive

The Consumer Credit Act and regulations are changing as a result of implementation of the Consumer Credit Directive (CCD).  Regulations were laid on 30 March 2010 and are due to come into force on 1 February 2011.  It will however be open to firms to comply before then if they choose.  Details can be found on the Department for Business, Innovation and Skills (BIS) website.

Relevant OFT guidance will be updated in due course in the light of the CCD changes.

Leaflet reference Publication title and description Quantity required
oft 880 Debt collection guidance compliance review report (December 2006)
The findings of a review into how guidance to debt collectors has changed behaviour within the sector and raised awareness of unfair debt collection practices and changed behaviour of those collecting consumer credit debts
Debt collection guidance compliance review report (pdf 226 kb) 		Download only
oft 684 Debt management guidance compliance review (November 2003)
The purpose of this document is to report on the compliance review of Debt management guidance for credit licensees (published December 2001)
Debt management guidance compliance review (pdf 234 kb) 		Download only


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