08457 22 44 99
The Consumer Credit Act 1974, as amended, requires the OFT to prepare and give general notice of information sheets to accompany arrears notices and default notices. Lenders are required (since 1 October 2008) to include a copy of the current information sheet with each relevant notice under the Act.
The information sheets are intended to help debtors and hirers who receive arrears notices or default notices under the Act, by providing information on key rights and responsibilities and where to go for help or advice.
The OFT published a General Notice with information sheets on 16 January 2008. A further General Notice was published on 4 April 2008, making a minor amendment to the January notice and introducing Welsh language versions of the sheets.
A General Notice making a minor amendment to the January notice, and also revising the text of all the sheets, was published on 7 November with the revised sheets taking effect from 7 February 2009.
A General Notice which amended the the previous notice also took effect from 7 February 2009.
A general Notice revising the text of all the sheets was published on 23 December 2009, with the revised text taking effect from 23 March 2010.
A General Notice was published on 22 March 2010. It revises the English language versions of the sheets that take effect from 23 March 2010, and revises all the sheets with effect from 22 June 2010.
The General Notice of 16 January 2008 is available here (pdf 75 kb).
The General Notice of 4 April 2008 is available here (pdf 64 kb).
The General Notice of 7 November 2008 is available here (pdf 64 kb).
The General Notice of 28 November 2008 is available here (pdf 55 kb).
The General Notice of 23 December 2009 is available here (pdf 56kb).
The General Notice of 22 March 2010 is available here (pdf 38kb).
PDF versions of the information sheets are available to download below. There are two PDFs for each sheet. One is for colour printing and the other for black-and-white printing. The PDFs are suitable for inkjet, laser (digital) or offset litho printing. Further instructions are set out in the General Notices.
Copies of the information sheets can be made available in alternative formats (large print, Braille or audio tape) on individual request by consumers or lenders.
English (from 22 June 2010):
Arrears information sheet - colour (60kb)
Arrears information sheet - mono (56kb)
Default information sheet - colour (61kb)
Default information sheet - mono (58kb)
Welsh (from 22 June 2010):
Arrears information sheet - colour (62kb)
Arrears information sheet - mono (60kb)
Default information sheet - colour (62kb)
Default information sheet - mono (58kb)
Back to: Consumer Credit Act 2006
This feature requires Javascript and Cookies to be enabled on your browser
Register for email alerts or amend your existing account details here.
08457 22 44 99
