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Useful links

These links take you to the sites of other organisations involved in consumer education, or of interest to consumer advisors or consumers. Please contact us to suggest useful links.

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Consumer advice and information

AdviceGuide
Information and advice on a range of consumer issues.

Age Concern  
Useful factsheets and advice.

Ask Cedric
Consumer education resource and information centre, with sections aimed at businesses, schools and communities.

BBC Watchdog On-Line

British Companies
Index of UK companies plus links and complaints online.

Card Watch
Information on payment card fraud and its prevention.

Citizens Advice
The Citizens Advice Bureau Service offers free, confidential, impartial and independent advice.

Community Legal Service Direct
Provides legal help and information in England and Wales.

Companies House
Information, including financial, on companies.

Consumer Credit Counselling Service
Provides details of their free independent and confidential counselling service.

Consumer Complaints
Free national online service for consumers to take complaints or request advice.

Consumer World
A US based public service, non-commercial guide cataloguing over 2000 of the most useful global consumer resources.

Consumers International
Worldwide non-profit federation of consumer organisations dedicated to protection and promotion of consumer interests.

E Consumer                        
The website enables consumers to register cross-border complaints.

Financial Ombudsman Service
Provides consumers with a free independent service for resolving disputes.

Foodaware
Consumers' Food Group.

The Green Consumer Guide

HowtoComplain 
A commercial site for consumers to register complaints online.

Information Commissioner
The Commissioner is responsible for the Data Protection & Freedom of Information Acts.

Intellectual Property
Information on how to avoid buying fake goods.

Rip off Tip off   
A site for consumers to report rogue traders.  

Scamwatch
A consumer site from Australia with info for consumers worldwide.

Trading Standards Institute
'One stop shop' for consumer protection in UK.

Userview
The worlds first consumer user guide to instructions from DIY to electrical instructions.

UK Law

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UK central, local and government sites

Directgov
Main government site, with organisational index of government departments, bodies and local authorities. Goverment wide search facility.

Audit Commission
Includes access to the 'Best Value Inspection Service'.

Audit Scotland

British Standards Institution

Business Connect Wales

Business Link
Offers practical help and advice for business.

Cabinet Office 

Central Office of Information
Carries all government press releases.

Companies House

Competition Commission

ConsumerComplaints.org.uk
For submitting complaints to, or requesting advice from, your local Trading Standards Service.

Consumer Direct
Department for Business, Enterprise and Regulatory Reform's one stop shop for consumers.

Consumers' Association
Publishers of 'Which?' Magazine.

Convention of Scottish Local Authorities

Crown Prosecution Service

Court Service (England and Wales)

Department for Constitutional Affairs

Department for Environment, Food and Rural Affairs

Department for Transport

Department of Health

Direct Access Government 
Regulatory Guidance, Small Business Service.

Directory of Local Government on the Web

Department for Business, Innovation and Skills

Environment Agency

Euro
The Official Government web site for the euro.

Financial Services Authority

Health development agency

HM Revenue and Customs

HM Stationery Office
Details of the latest Acts of Parliament and Statutory Instruments.

Health and Safety Executive

Information Commissioner

info4local
Information for Local Government from Central Government.

Intellectual Property Office

Local Authorities Coordinators of Regulatory Services 

Local Government Association

LGCnet
Local Government Chronicle's on-line information service.

Medicines and Healthcare Products Regulatory Agency

Money made clear
Financial Service Authority consumer help

National Measurement Office

Northern Ireland Executive  

Scottish Executive

Scottish Parliament

Scottish Environment Protection Agency

Small Business Service Guidance and Forms

Stationery Office Books
Publications and official documents.  

Treasury

UK Parliament

Vehicle Certification Agency

Welsh Assembly

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Ombudsman and regulators

Architects Registration Board

Advertising Standards Authority 

British and Irish Ombudsman Association

British Board of Film Classification

British Standards Institution

Charity Commission

Civil Aviation Authority
ATOL Section.

Committee of Advertising Practice
ASA Codes of Advertising and Sales Promotion.

Council of Mortgage Lenders

Financial Ombudsman Service

Financial Services Authority

Food Standards Agency

Information Commissioner

Internet Watch Foundation
UK monitoring organisation.

Medicines and Healthcare Products Regulatory Agency

Money made clear
Financial Service Authority consumer help

National Lottery Commission

Office of Communications

Office of the Telecommunications Ombudsman  

OFWAT
Economic Regulator for the Water Industry in England and Wales.

Scottish Legal Services Ombudsman

Security Industry Authority

United Kingdom Accreditation Service

Video Standards Council

Wine Standards Board




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