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The OFT closed on 31 March 2014 and this website is no longer being updated. The OFT's work and responsibilities have passed to a number of different bodies. Read more.

Accessibility

The Office of Fair Trading is committed to making its website accessible to a very wide range of users.

If you have any problems finding the information you require please use the search tool or contact us

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Different ways to navigate the site

The site can be easily navigated from the links at the top and down the left and right hand side of the page for users with a mouse and keyboard.

"Access keys" have been included to assist users with disabilities when navigating their way through the web site. Essentially keyboard shortcuts, access keys provide quick and easy access to common pages without the need for a mouse.

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Skip navigation

A skip navigation facility has been provided on this site for the benefit of users with screen readers [1].

It can be implemented by using the skip navigation access key combination CTRL, ALT and S depending on which particular browser you are using.

Implementing skip navigation on any given page allows you to bypass the navigation areas and go directly to that page's main content.

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Access keys

The following access keys are active on all pages of the OFT website:

  1.   S - Skip navigation
  2.   0 - Access key details
  3.   1 - Home page
  4.   2 - What's new 
  5.   3 - Site map
  6.   4 - Search
  7.   J - About the OFT
  8.   K - Business information
  9.   X - Market investigations
  10.   Y - News and publications

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Cross browser support

Use of access keys differs according to browser:

Internet Explorer 5+: Hold down the ALT key and select the number/letter of the access key, then press ENTER

Internet Explorer 4: Hold down the ALT key and select the number/letter of the access key

Internet Explorer 5+ for Mac: Hold down the CTRL key and select the number/letter of the access key

Internet Explorer 4.5 for Mac: Access keys are not supported

Mozilla: Hold down the ALT key and select the number/letter of the access key

Netscape 6+: Hold down the ALT key and select the number/letter of the access key

Netscape earlier versions: Access keys are not supported

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PDF documents

If you are using a screen reader, we endeavour to make PDF documents on our site as accessible as possible, if you're still having problems accessing our PDF documents please visit Adobe online conversion tool. The adobe conversion tool will provide a conversion to HTML 3.2 or text file format.

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Increasing text size

Some users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply adjust your browser's settings.

  1. If you use Microsoft Internet Explorer, go to the View menu, select Text Size and then either Larger or Largest.
  2. If you use Firefox, go to the View menu, select Text Size and then either Increase Ctrl + +, Decrease Ctrl + - or Normal Ctrl + 0.
  3. If you use Opera, go to the Tools menu, select Preferences then click on the Web pages tab. Select the normal font button. A dialogue box appears and provides options to increase/decrease font size, font type, weight and style.
  4. If you use Netscape Navigator, go to the View menu and choose Increase Font until the text is the size you require.



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