Consumer credit jurisdiction industry levy

The OFT is responsible for collecting the industry levy which will fund the Financial Ombudsman Service’s extended role in considering complaints about consumer credit products and services.

We collect the levy at the same time as you apply to be licensed or you make an application to renew your licence. The levy is payable in addition to the licence fee which must accompany your licence application. 

You do not have to pay the levy if you are:

• a debt counsellor or debt adjuster – provided you do not charge a fee or commission for any services
• a registered loan society, credit union or registered under the Friendly Societies Act, or
• subject to the compulsory jurisdiction of the ombudsman scheme.

Levy payable 

Applying for a licence

• sole trader, partnership, company or other organisation - £150.00   

Renewing a licence

• sole trader, partnership, company or other organisation - £150.00

Refunds

A refund (in full or in part) will be given:

• on any overpayment of the required levy
• if payment has been made because the OFT gave incorrect information,
• where the application is withdrawn or refused for any reason,
• where no levy is payable but payment has mistakenly been made.

How to pay

You can pay by credit card if you apply online.

Alternatively, you can pay by cheque, postal order or banker's draft (made payable to Office of Fair Trading). Send your payment, together with your application and accompanying fee, to:

Consumer Credit Licensing
PO Box 62691
London
EC4P 4UW

If you have any questions about the levy please telephone the OFT on:
020 7211 8608.

Download General Notice regarding the CCJ industry levy for 2008-09 (pdf 59 kb).

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