Infringements under Part 8
Enforcement action under Part 8 of the Enterprise Act can be taken against:
- domestic infringements - a breach of UK laws by a business that harms the collective interests of UK consumers. These cover a wide range of trading activities, including misleading advertising, lotteries, credit, underage sales, sale of goods laws, estate agency, misleading health claims, trade descriptions and mock auctions
- community infringements - a breach of laws by a business which harms or is likely to harm the collective interests of consumers under the UK laws which transpose certain EC Directives. These UK laws cover activities such as timeshare, unfair terms in consumer contracts, doorstep selling; distance selling; package travel and holidays and consumer credit.
A list of legislation that when breached constitute a domestic infringement, can be found on pages 11-12 of our 'Enforcement of consumer protection legislation guidance'.
A list of EC directives and UK legislation that when breached constitute a community infringement, can be found on pages 13-15 of the guidance.
Download Enforcement of consumer protection legislation guidance (pdf 372 kb).
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- OFT telephone enquiries:08457 22 44 99
- Consumer Direct telephone enquiries:08454 04 05 06