Publications
The publications listed below are available as pdf files.
Enforcement of consumer protection legislation June 2003 (372 kb)
This guidance explains the new provisions for the enforcement of consumer protection legislation under the Enterprise Act 2002, and how the OFT expects them to work in practice.
Copies of the guidance can also be ordered from our publications page.
Overview of responses (186 kb) to the key questions in the consultation paper on guidance for the Enterprise Act 2002 Part 8 consumer reforms.
Part 8 notification form (29 kb)
This form is for the OFT's enforcement partners when giving details to the OFT of proposed action under Part 8. All Consumer Regulations website users should only notify the OFT of cases via the Consumer Regulations website.
Investigating, consulting and enforcing - England and Wales version (132 kb)
Investigating, consulting and enforcing - Scottish version (131 kb)
A leaflet for our enforcement partners explaining how to enforce Part 8 of the Enterprise Act. This leaflet accompanies a training film on a CD-rom. You can order the CD-rom and leaflet as a package from the publications section on this website.
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- Consumer Direct telephone enquiries:08454 04 05 06