Payment protection insurance

19 October 2006

OFT consults on reference of PPI market

The OFT has today signalled its intention to refer the UK market for payment protection insurance (PPI) to the Competition Commission and has published its analysis of the market for consultation prior to a decision early next year. 

The market study, which was launched on 3 April, looked at how well competition in the PPI market delivers choice and value to consumers. In carrying out the study, the OFT took account of the views expressed by the PPI industry itself, relevant trade associations and consumer organisations.

See press release.

Download the market study report (pdf 312 kb).

Download annexes to report (all pdf files):

Annexe A - London Economics report (1 mb)
Annexe B - PPI consumer survey (437 kb)
Annexe C - Academic report (163 kb)
Annexe D - OFT business survey (363 kb)
Annexe E - OFT mystery shop (188 kb)
Annexe F - List of those that have assisted OFT with study (63 kb)

Background

August 2006

Download PPI market study: emerging issues (pdf 139 kb).
Download Non confidential transcript of PPI feedback session (pdf 125 kb).

3 April 2006

Market study launched - see press release.
The study follows a super-complaint from Citizens Advice.

Back to: Completed market studies