Questions and answers for OFT personal current account work
Updated 22 December 2009
OFT announces investigation decision and next steps on bank charges.
Read the updated Q&As (pdf 134kb)
The market study and Unfair Terms in Consumer Contracts Regulations (UTCCRs) investigation announcement was made on 29 March 2007 and the test case announcement was made on 26 July 2007.
Back to: UTCCRs investigation and test case
- OFT telephone enquiries:08457 22 44 99
- Consumer Direct telephone enquiries:08454 04 05 06