Doorstep selling

3 September 2002
Super-complaint received from the National Association of Citizens Advice Bureaux (NACAB).

11 November 2002
Letter from Director General to NACAB.
Download letter (pdf 28 kb)

12 November 2002
Super-complaint leads to a market study.
OFT press release 75/02.

4 March 2004
OFT publishes position paper on legislative options.
Download Legislative options for tackling bogus trading (pdf 132 kb).

12 May 2004
Market study completed.

13 July 2004
Following the market study, the OFT launches a consumer information campaign.

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