Sale of Goods Act hub

In-Practice

A collection of searchable scenarios - each one outlines how the law would apply to a real-life situation.

Use the filters below if you would like to narrow down the list of what you're looking for.

Scenario returned for the filter search of '' and '' listed below:

Showing 1 to 3 of 62 scenarios

  1. Barbed wire damage

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    A lady has returned a pair of wellington boots she bought from us a month ago. She wore them for the first time yesterday, when she went for a walk in the countryside.

  2. Didn't like the trousers

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    A customer has returned a pair of trousers he bought a week ago. He says there is nothing wrong with them, but he's decided he doesn't like them very much and says he has a right to a full refund as he has returned them promptly and still has the receipt.

  3. Boots not made for walking

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    A customer has returned a pair of boots she bought for £20 a week ago. She's worn them twice to go out clubbing and I can tell they've had some hard wear. She says the material is coming away at the front of the boot and she cannot do up the laces properly.

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Consequential loss
The damages that a customer can claim from you if ...

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SOGA in practice - scenarios available in the following formats:

  • Home and garden items - all scenarios zip file Download
  • Clothing, shoes, jewellery, accessories - all scenarios zip file Download
  • Electricals (white and brown) - all scenarios zip file Download
  • Stationery, CDs, DVDs, electronic games and toys - all scenarios zip file Download
  • Toiletries and cosmetics - all scenarios zip file Download