Using the hub

For news, advice and hub updates read the SOGA hub ebulletin.

To receive the SOGA ebulletin, register with the SOGA hub.

Download: SOGA hub e-bulletin Ed.1 (Feb 2012) preview (JPEG 618kb)

The hub has been developed to help businesses decide whether regulations apply and, if so, what information should be provided to customers under these regulations. It also helps understanding of customers' rights and how to deal with customer complaints, refunds and returns.

For business support organisations and trade associations, the hub provides an up to date and useful source of reference when advising on this area of the law and materials to help promote the hub to businesses.

These materials can be viewed online or printed, or copied and pasted into other documents or online pages. Space is also provided for a business or organisation to add its branding. To use and promote the hub you could:

• place the materials on your website and in newsletters
• promote the hub directly to members and staff (emails, printed items)
• link to the hub on your intranet/staff desktops
• send a press release to trade and regional media
• integrate the materials into your organisations' induction and training programmes.

We can also provide representatives from the OFT to speak at events visit your business and organisation to introduce and exhibit the SOGA hub.

You can download sample promotional materials in various formats below.

PDF - for office printing, saving or emailingDownload

Word - for adding your logoDownload

JPEG - for copying and pastingDownload

InDesign - for professional printing or adding your logo (font not included)Download

PDF - for office printing, saving or emailingDownload

Word - for adding your logoDownload

JPEG - for copying and pastingDownload

InDesign - for professional printing or adding your logo (font not included)Download

Flash - banner (728 x 90 pixels)Download

Flash - rectangle (336 x 280 pixels)Download

Flash - skyscraper (160 x 600 pixels)Download

Flash - square (250 x 250 pixels)Download

Static - all shapesDownload

PDF - for office printing, saving or emailingDownload

Word - for adding your logoDownload

JPEG - for copying and pastingDownload

InDesign - for professional printing or adding your logoDownload

JPEG - for websites and electronic documents (RGB)Download

EPS - for professional printing (CMYK)Download

Low resolution JPEG - for websites and electronic documentsDownload

High resolution JPEG - for office printingDownload

CMYK TIFs - for professional printingDownload

Email footer - JPEGDownload version

Email footer - word versionDownload

PDF - instructions on adding the email footerDownload

PDF - for retailers, trade associations and public sectorDownload

Word - for retailersDownload

Word - for trade associationsDownload

Word - for public sector organisationsDownload

Word - for retailersDownload

Word - for trade associationsDownload

Word - for public sector organisationsDownload

Word - for all organisationsDownload