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71/07 9 May 2007
The OFT has received a super-complaint from Which? relating to the Scottish legal profession.
The consumer body has asked the OFT to look at concerns relating to restrictions on business structures and direct access in the Scottish legal professions. The OFT will now consider this complaint and publish a reasoned response within 90 days.
NOTES
1. The Enterprise Act 2002 makes provision for designated consumer bodies to make super-complaints. A super-complaint, as defined by section 11(1) of the Act, is a complaint submitted by a designated consumer body that 'any feature, or combination of features, of a market in the UK for goods and services is or appears to be significantly harming the interests of consumers'. Which? is a designated consumer body. Within 90 days after the day on which a super-complaint is received the OFT must say publicly how it proposes to deal with it.
2. For more information on how super-complaints work please see the super complaints area of this website.
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