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An address to the TSI/LACORS year ahead symposium, Stratford on Avon
Download The new way ahead for consumer policy enforcement (pdf 110 kb)
by John Vickers
Director General of Fair Trading
New law has given enforcers of consumer policy new powers and responsibilities. John Vickers outlines developments in the enforcement of consumer protection. Building on examples of successful cooperation between the OFT and trading standards, the opportunity to make markets work better for consumers and business is there to be seized.
Back to: 2003