Just Tick It

The 'Just Tick It' campaign aims to increase consumer awareness of scam ticket websites and provide ticket buyers with helpful and practical advice on how to avoid being scammed in this way.

Consumers purchasing tickets online can tick off a number of things to ask themselves before they buy.

Just Tick It!

• How has the website got these tickets to sell? Check with the venue to find out when tickets are being released for sale and when the tickets will be sent out. 
  
  
• Who is the website registered to? And how long has it been registered? You can search for domain name registration details using an online search tool.
  
  
• What are others saying about the website? Search the internet to find out what other people's experiences have been.
  
  
• How can you contact the company? Check that you know their full geographic address and check they have a working  landline phone number.
  
  
• Can they provide ticket details? Ensure that the face value of the tickets and the seat location are clearly listed.
  
  
• Do they provide refunds? Make sure there is a refund policy in case something goes wrong.
  
  
• What else should you check? Visit www.consumerdirect.gov.uk/ticketscams for information on all the things you need to look out for.

Have a listen to the radio commercial about scam ticketing websites.

Read the campaign evaluation report.

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