Useful links
These links take you to the sites of other organisations involved in consumer education, or of interest to consumer advisors or consumers.
To suggest a link that you think others would find useful, please contact us.
Go to:
- Consumer advice and information websites
- UK central, local and quasi government websites
- Ombudsman and regulator websites
Consumer advice and information
AdviceGuide
Information and advice on a range of consumer issues.
Age Concern
Useful factsheets and advice.
Ask Cedric
Consumer education resource and information centre, with sections aimed at businesses, schools and communities.
British Companies
Index of UK companies plus links and complaints online.
Card Watch
Information on payment card fraud and its prevention.
Churners
Independent site with details of the best deals offered by utilities.
Citizens Advice
The Citizens Advice Bureau Service offers free, confidential, impartial and independent advice.
Community Legal Service Direct
Provides legal help and information in England and Wales.
Companies House
Information, including financial, on companies.
Consumer Credit Counselling Service
Provides details of their free independent and confidential counselling service.
Consumer Complaints
Free national online service for consumers to take complaints or request advice.
Consumer World
A US based public service, non-commercial guide cataloguing over 2000 of the most useful global consumer resources.
Consumers Association
Online access to all four of the Consumers' Association's main magazines, with archives back to January 1996.
Consumers International
Worldwide non-profit federation of consumer organisations dedicated to protection and promotion of consumer interests.
E Consumer
The website enables consumers to register cross-border complaints.
EnergyWatch
Advice and information for gas and electricity consumers.
Euroconsumer
Provides advice and assistance to people who purchase goods or services cross-border within Europe.
Europa - Citizens' Rights
Website for consumer complaints in Europe.
Financial Ombudsman Service
Provides consumers with a free independent service for resolving disputes.
Foodaware
Consumers' Food Group.
HowtoComplain
A commercial site for consumers to register complaints online.
Information Commissioner
The Commissioner is responsible for the Data Protection & Freedom of Information Acts.
Intellectual Property
Information on how to avoid buying fake goods.
National Consumer Council
Independent body set up to promote and safeguard the interest of consumers.
National Consumer Federation
Identifies and promotes the interests of consumers.
Post watch
Mail watchdog for lost post and related consumer complaints.
Netbenefit
get the most out of the internet and stay safe online.
Rip off Tip off
A site for consumers to report rogue traders.
Scamwatch
A consumer site from Australia with info for consumers worldwide.
Trading Standards Central
'One stop shop' for consumer protection in UK.
Userview
The worlds first consumer user guide to instructions from DIY to electrical instructions.
UK central, local and quasi government sites
Directgov
Main government site, with organisational index of government departments, bodies and local authorities. Goverment wide search facility.
Association of London Government
Audit Commission
Includes access to the 'Best Value Inspection Service'.
Business Link
Offers practical help and advice for business.
Central Office of Information
Carries all government press releases.
ConsumerComplaints.org.uk
For submitting complaints to, or requesting advice from, your local Trading Standards Service.
Consumer Direct
Department for Business, Enterprise and Regulatory Reform's one stop shop for consumers.
Consumers' Association
Publishers of 'Which?' Magazine.
Convention of Scottish Local Authorities
Court Service (England and Wales)
Department for Constitutional Affairs
Department for Environment, Food and Rural Affairs
Direct Access Government
Regulatory Guidance, Small Business Service.
Directory of Local Government on the Web
Department for Business, Enterprise and Regulatory Reform
Doorstoppers
Say No to Doorstep Callers.
Euro
The Official Government web site for the euro.
Financial Service Authority Consumer Help
Her Majesty's Stationery Office
Details of the latest Acts of Parliament and Statutory Instruments.
info4local
Information for Local Government from Central Government.
Local Authorities Coordinators of Regulatory Services
LGCnet
Local Government Chronicle's on-line information service.
Medicines and Healthcare Products Regulatory Agency - Medical Devices
Medicines and Healthcare Products Regulatory Agency - Medicines
National Consumer Education Partnership
National Weights and Measures Laboratory
Northern Ireland Trading Standards Service
Occupational Safety and Health Online
Office of the Deputy Prime Minister
Patent Office
Includes the UK Trade Marks Registry.
People's Panel
5,000 - strong focus group used by the Government.
Scottish Enterprise
e-Business Pages.
Scottish Environment Protection Agency
Small Business Service Guidance and Forms
Stationery Office Books
Publications and official documents.
Standards and Technical Regulations Directorate
In Department for Business, Enterprise and Regulatory Reform
Advertising Standards Authority
Association of British Travel Agents
British and Irish Ombudsman Association
British Board of Film Classification
Civil Aviation Authority
ATOL Section.
Committee of Advertising Practice
ASA Codes of Advertising and Sales Promotion.
Financial Services Authority
Consumer help.
Independent Committee for the Supervision of Telephone Information Services
Internet Watch Foundation
UK monitoring organisation.
Medicines and Healthcare Products Regulatory Agency
Medical Devices.
Medicines and Healthcare Products Regulatory Agency
Medicines.
Office of the Telecommunications Ombudsman
Office of Gas and Electricity Markets
OFWAT
Economic Regulator for the Water Industry in England and Wales.
Scottish Legal Services Ombudsman
Standards and Technical Regulations Directorate
In Department for Business, Enterprise and Regulatory Reform
United Kingdom Accreditation Service
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- OFT telephone enquiries:08457 22 44 99
- Consumer Direct telephone enquiries:08454 04 05 06